A standard clean is a quick, basic clean that includes:

• Surface level dusting (most items are not moved, we dust around stuff like books, trinkets, etc)

• Floors (vacuuming and/or mopping)

• Bathrooms (countertops, mirrors, dusting, tub/shower, sink, toilet, floors)

• Kitchen (countertops, microwave, spot wiping walls & cupboards, outside of appliances, sink, floors)

A deep clean is anything outside of the above. This can include but isn’t limited to:

• Baseboards

• Windows, tracks, blinds, sills

• Appliance detailing

• Cupboard and drawer exteriors

• Light fixtures

• Dishes

• Laundry

• Ceiling fans

• High-touch points

Not a problem, we just need access to the house if you won’t be home at the time of your clean.

You can provide us with a door code, leave a back door unlocked or hide a key for us!

Any cancellations must be received within 24-hours of your scheduled clean or you may be subject to a cancellation fee.

We work in teams of two to four troops depending on how many troops we have available in any given day.

In fact, no. Despite our efforts to ensure the same team comes each time, we often have to deal with vacation requests, sick calls, etc. Having different troops each time is also beneficial since they all have different strengths that can be used during the clean...it's good to mix it up.

All homes are unique; the time needed for a house clean is based on multiple factors:

• The size of the home

  • The larger the space, the longer it will take

• The condition of the home

  • Has it recently been cleaned?

  • Is there lots of clutter that needs to be moved before cleaning starts?

• The type of service being done

  • Deep cleans always take longer than standard cleans

  • Organizing also takes a lot of time

• The team that is assigned to the clean

  • We are all human and some of our troops work faster than others; we do our best to send teams that have a mix of skill levels

For your protection, we have full liability coverage, as well as WorkSafeBC insurance for all our employees.

In order to achieve the best results, please clear most of the clutter prior to our arrival so that we can concentrate on cleaning and not moving things.

We'd be glad to help! Almost anything can be added for an extra charge.

Yes, of course! Among other things, we can assist with packing and unpacking, organizing, laundry, etc. We are here to help!

We accept cash, e-transfers, and major credit cards. Your payment is due the day of your clean (just a friendly reminder).

Definitely! Even though it is always advisable to book ahead, we can usually accommodate last-minute requests.

A team (usually of three) has the advantage of being in and out faster and doing the work more efficiently.